I am surprised Canon have not bit the bullet and either offered a free replacement or a free repair with a heartfull apology. You might have to zoom out completely so it comes off. They planned to send the lens to recycling and I would have to pay the full price. My 35mm f2 canon lens's autofocus has stopped working. The problem with electronics is that if the motor unit is shorted, it could short the new PCB so I took no risks and changed both. Sigma Corporation of America. 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Remove the lens. At least your stuff does not take 50 days to come back. Everyone’s got a 50mm lens and if you’re a Canon shooter there’s a decent chance you’ve got a Canon EF 50mm F1.4 USM given its remarkable price of $350-$400. Gently pull out the top cover barrel, that’s where the autofocus switch is. Hope you this guide and find it useful! Just be sure to get the IS version. This is nightmarish and the trickiest part. Please answer quick I've got less than two weeks till I go to Disney World so I need to know if it's less to repair or replace it. The f/8 autofocusing ability is needed only when you are using a lens and Extender combination that reduces the maximum aperture of the lens … I apologize, I don’t know the number for these screwdrivers (they’re not marked and they come from a set I had a while back). Canon 50mm Service Announcement | Focus Problem & Free Repair. Lenses are precision devices and you need to be patient. This is hidden under some tape. Lens placement and coatings are optimized to minimize the ghosting MRP Rs. With the recent decrease in the cost of a new EF 24-105mm f/4 L IS (around $700 in the U.S.), anything other than the base charge for a lens repair will be an appreciable percentage of the cost of a replacement lens. A: The following turnaround times are applicable only to the Canon Service & Repair Centre located at Unit 160 Centennial Avenue, Centennial Park, Elstree, WD6 3SG. Canon CarePAK PRO Service Plan (CarePAK PRO) is a cost-effective and easy-to-use additional coverage plan. Get your answers by asking now. A variety of lenses from third-party manufacturers Sigma, Tokina, Tamron, and others are available in Canon EF mounts to fit Canon EOS camera bodies. Since that time I have used it quite a bit, but I've never abused it. Please pay attention to the metal bar in the autofocus unit and make sure it is to the left-most position in its groove as shown above. Open Description TO SEE PARTS AND TOOLS USED IN THIS VIDEO! I put them next to a Canadian 10 cent coin to show the sizes you will need. When you consider mirrorless gear generally costs a lot less than SLR gear and third-party lenses cost less than brand-name lenses, it should be obvious some of the price difference in this graph is just from that. Put back the peasant plastic cover and test the lens! The Canon EF 40mm F2.8 STM lens is an extremely compact and fast pancake lens. Remove that peasant cover that uses no screws… grrrr! Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Put in the new autofocus part. Mission successful! Simple! Tamron repair upgraded the firmware, cleaned the lens, and aligned the lens, though it … Attn: Service Department 15 Fleetwood Court Ronkonkoma, NY 11779. $253CAD to repair the lens mount on my daughters SD450 (dropped by a friend at her High School prom). I also have a dodgy Canon 17-85 lens. Remove the rubber ring by sliding the flat head screwdriver and pull it off. However, contrary to popular belief, these companies are not \"licensed\" to produce these lenses; instead, their designers must basically take apart and analyze EOS cameras and lenses, and then \"reverse-engineer\" them to fit and operate on EOS camera bodies. Lab results We ran our full suite of lab tests on the EOS Rebel SL3 / EOS 250D and compared them with the results from three big rivals: the Olympus OM-D E-M10 Mark III, Nikon D5600 and Fujifilm X-T100. Along with your Canon products' one year limited warranty, CarePAK PRO options for one or two years coverage enables you to cover your Canon product with up to three full years of service and support from the date your Canon product is purchased. I immediately disconnected it and let it dry, but after a full day of drying, the autofocus failed. Join Yahoo Answers and get 100 points today. Funny enough, I couldn’t find any other places with salt water, maybe some stains on the USM motor, but I wonder if I really had to change that part… (Really Canon? This tends to happen with the lower cost lenses... e.g. I explained my case to the shop when I returned the rental, but a few weeks later after they sent it out for repairs, Canon replied that the lens was damaged beyond repair due to sea water and nothing can be done. You can sign in to vote the answer. If the autofocus works fine on that lens, then you know the camera is fine and the other lens is what's broken. Our turnaround time for non-CPS members is an average of 10 working days from the day you accept the repair costs… Then chuck it away. Then remove this screw. Although the estimate will be as close a cost as possible, the costing and description may change according to the faults and parts required when we actual go inside the lens. Chuck this piece away. Not only does it provide historical information, such as the history of Canon (History Hall) and descriptions about all cameras and lenses released since it was founded (Camera Hall and Lens Hall), but there are also Examine the front and rear lens aspects for dirt and dust. This is what a new autofocus unit looks like. I didn’t really mind it as I already had plans to purchasing this lens, but I couldn’t understand how water damage could damage a lens to the point where it was “beyond repair.”. It could be the camera that's damaged, and it's not able to drive the autofocus of an otherwise perfectly functional kit lens. Canon 18-55 kit lenses sell for pretty low prices on ebay - around 60-100$USD. Many thanks for the encouragement to fix the Canon lens. These two screws hold the focusing plate, remove these 2 screws and the plate and install them in the same location on your new autofocus unit. A little while ago, I was shooting the icebergs on the black sand beach by the Jokulsarlon Glaicer Lagoon, Iceland with a rental EF 24-70mm F2.8L II. GENTLY pull out the USM autofocus kit. Remove this screw that holds the position encoder. This is what it will look like once you assemble the new USM autofocus unit. Gently lift off the metal ring, note the “weather seal” gasket will come off as well. Once the board is removed, you will find 12 screws in a ring. You can find more of his work on his website, Facebook, and Instagram. Inspection & Repair 11-Point Maintenance Service; Cost (Estimate) $0: $59: Clean External Lens Optics: Clean External Lens Body: Check Lens Attachment and Removal: Check Camera/Lens Communication: Check External Lens Barrel: Check Operation of Focus, Iris, and Zoom Rings: Check Operation of Tripod Collar (If Applicable) Check Aperture Function But I also believe both current 18-55s are optically improved from the earlier version. This is the PCB board exposed. Canon Camera Museum is a virtual museum that was first opened on 30 September 1996. So it seems it is time to send the lens to a service center. Store safely. The iris was working fine and i could take a photo no problem, but I had to keep the lens on manual focus. For Cine lens service requests, see Cine Service & Support page. If one screw slips and falls inside the lens assembly, it will be a nightmare to find it. Bad news is it's probably not worth repairing. So I think I dropped my canon rebel t3i camera, I believe it fell off my bed while I was asleep. Kishore Sawh , 3 years ago. I was so focused on composing that I had forgotten to check the equipment conditions. We are done and we have a perfectly (electronically new) revived EF 24-70mm f/2.8L II : ). ), This is where the water got in. I agreed, as it was in my possession anyways, but I asked that the lens be returned. Canon EF 40mm f2.8 STM Lens. That means for a $500 lens, a basic repair is probably $80-$100, while for a $2,000 lens the basic repair is likely $200-$225. You can use tweezers, but make sure the tips are rubber coated. Leave me a note if you have a question. Currently there are two versions of that lens offered: EF-S 18-55 IS II sells for about $200 and EF-S IS STM costs about $50 more. You will not need to de- or re-solder anything. In case you forgot, please make sure you put the focusing plates back on or else you will have to repeat all above steps again. Don’t use squeezing tools, you might break it (happened to me in the past) I use this screwdriver trick and gently pull it out perpendicular to the socket. Please ensure you have the required tools as shown above. These kit lenses are in ample supply on ebay or craigslist from people who upgrade to more expensive lenses and don't need their kit lens anymore. Is it better to use the Rode VideoMicro Compact On-Camera Microphone or the Ultracompact Camera-Mount Shotgun Microphone for my Canon 70D? GENTLY remove these princess ribbon cables. the EF 50mm f/1.8 (which is only about $120 brand-new) or the EF-S 18-55 (roughly $200 brand new) where it doesn't take too many hours of labor before it's just not worth repairing. Nightmare, Part 2: Princess Ribbon Insertion. Insert the 4 screws first before the 2 tiny ones. The skilled labor to repair a lens is fairly expensive ... so depending on the value of the lens, the labor cost can over-take the replacement cost. I forgot to take a photo of the PCB before assembling this guide, but you will see it below in other pics. And please for the love of photography and DIY, use magnetic screws. In autofocus mode my camera recognizes when an object is out of focus and makes a single click noise, but the focus does not change. When you insert it, it needs to align with the hole in the lens unit as shown above. Here are some quick troubleshooting methods to fix Nikon Autofocus issues. Check also if there any damage happened on lens as well as filters on lens. This will make sure everything is held down securely. To my surprise I was able to fully fix the lens and it works perfectly fine now. We offer high quality repair services at very reasonable prices. The camera sends the signal to focus and identifies the focus points, the lens does the rest. Insert the screwdriver between the contact PCB and this plastic cover, then lever it up gently. Tel: 631 227-2036 Toll Free: 800 896-6858 Pull out this out very gently to avoid breaking the princess ribbon cables. I am not responsible for any damage you cause by following this guide. ? So I paid the full price (luckily it had $500 off promo) and took the lens home. Lens Adapter EF-EOS M Auto-Focus Lens Converter Ring for Canon EF/EF-S Lens to Canon EOS-M (EF-M Mount) Mirrorless Camera EOS M1 M2 M3 M5 M6 M10 M50 M100 4.7 out of 5 stars 399 $39.90 This guide was also published here. My worst fear had happened. I opened the lens and found that the parts affected were only the PCB (later I found some salt stains in the USM motor), so I went on eBay where I found an original new OEM PCB assembly for this lens for just $36. Take care of the princess ribbon cables. For repair outside the U.S., please select from our World Network of service centers. Put the position encoder back in its place and don’t forget to put back the tape over it. Insert the tiny screws and make sure they are securing the contact board to the metal ring. In a best case scenario, it's the lens that's broken. If I lost my old SD card, how do I know what type to get for my camera? Leave the part with the metal dip. Here is a link to a RAW file I took today after fixing this lens. (Remember that the camera automatically opens the lens aperture to maximum during autofocus, so the aperture you’ve set the lens at doesn’t matter, it’s the maximum aperture the lens can achieve that matters.) thank you! VILTROX AF23/F1.4M Auto Focus Camera Lens APS-C F1.4 Large Aperture 23mm Focal Length M-Mount Compatible with Canon EOS M3/M5/M6/M6 Mark II/M7/M10/M50/M50 Mark II/M100 $299.00 Viltrox AF 23mm f1.4 Lens STM Auto Focus Prime Lens APS-C Compatible with Canon EOS M-Mount Mirrorless Camera Canon EOS M M10 M100 M2 M200 M3 M5 M50 M6 M6 II Lens repair estimates are free – 6 months warranty for all lens repairs. I purchased the lens used in 2011, but it was in mint condition, hardly used at all. However, should you have one such take heed of this notice as Canon has issued a service announcement for specific serial numbers of this … Then I got a new USM focusing unit as well (also on eBay) for $90. I just purchased a used Sigma 70-200mm f/2.8 EX DG HSM for my Nikon D300. Be careful of hurting the princess ribbon cables. Put back the plastic cover, make sure the line aligns with 24mm. Had you removed it first, you could have damaged the princess ribbons since the whole assembly will start moving. It worked great during testing before I bought it, but the following day the autofocus all of a sudden completely stopped working. Follow these steps, in this order: #1 Check whether the lens is clean. Lens Model: Fixed Price Repair cost: EF-S 17-85mm f/4.5-5.6 IS USM: £130.00: EF 50mm f/1.4 USM: £156.50: EF 35mm f/1.4L USM: ... Personalised Repair Cost. Propmt service though from Canon (Toronto). The autofocus works by moving this bar, which once in the hole, moves the inner lens … No optical errors found, as we didn’t go into the optics, which were fine and pretty well protected. Remove all of them. Often times the parts, shipping, and labor cost would end up being more than what a kit lens is worth. Difficulty: Very easy. Gif showing my tests after changing the parts. About Canon Camera Museum. Position encoder worked fine, lens is recognized, EXIF is stored. All lenses in Canon's EF lens range have a maximum aperture of f/5.6 or wider, so all EF-mount cameras will autofocus with any autofocus lens. If the second lens doesn't autofocus, then you know it's the camera that's damaged. 21-year-old arrested in Nashville nurse slaying: Police, Why 'Crocodile Dundee' star, 81, came out of retirement, Tense postgame handshake between college coaches, College students outraged as schools cancel spring break, Congress is looking to change key 401(k) provision, Protests, marches: Trump fans to descend on D.C. yet again, COVID-19 survivors suffering phantom foul smells, Inside Abrams's Ga. voter turnout operation, FKA twigs sues LaBeouf over 'relentless abuse', Biden urged to bypass Congress, help students, 5 key genes found to be linked to severe COVID-19. Put back the top barrel cover, the part that has the autofocus switch. BEFORE putting the princess ribbon cables back, put the screw in first. It also is the reason that f/2.8 lenses can sometimes autofocus in more difficult conditions than lenses of lesser aperture. Also applies to: Canon 24-105 f/4 IS, 24-70 f/4 IS, 24-70 f/2.8 II (although these have more screws holding the front element in). So the auto focus will not work but the manual focus does, the lens is EF-S 18-55mm 3.5-5.6. Damage is visible… it probably shorted the board’s chip. Get another canon autofocus EF lens that you know works fine, and test it on the camera. The only part that might be fiddly. One day I will test mine with the new PCB… I have a feeling this part is OK but I wanted to make this lens was new as possible so I thought I would put in a new USM motor and explore this lens for the purpose of this guide. Phew! Repair will probably cost more - depends how badly it is damaged. I cleaned the contacts on the camera and the lens just to make sure and also switched to other lenses -- everything worked except for the Sigma. I could see the lens was soaked with water. Total with shipping: $140. Lenses; 35mm & Digital Lenses Equipment Flat Rate; Fixed Focal: Non-Pro Series below 200mm: $180: Fixed Focal: Pro Series and 200mm and above: $320: Zoom Lenses : $320: Teleconverter / Extender : $115: Medium Format Equipment Flat Rate; Fixed Focal : $255: Zoom Lens : $280: Teleconverter / Extender : $115: Large Format Equipment Flat Rate; All : $180 About the author: Bimal Ramdoyal is a Toronto-based amateur landscapes photographer and full-time software developer. Iceland is notorious for being windy, and while I was shooting there was blowing winds carrying ocean spray and water splashes all over me and my camera + lens. The autofocus works by moving this bar, which once in the hole, moves the inner lens element to allow for focusing. Beware of cheaper lens bundles offered by some retailers – the Canon 18-55mm f/4-5.6 IS STM lens is the best kit lens for this camera. How much Gigabyte in my SD card would have enough storage space for me to film 3 to 4 videos with my 70D camera? PLEASE be very gentle and careful, if something (except Step 4 might require some strength) doesn’t come out easily, you are probably doing something wrong—check that all screws were removed or try turning the barrels to a better position. Proceed at your own risk. Next, be calm and patient. DISCLAIMER: Opening up your lens will void your warranty. We service the following lenses: Auto Focus Lens Repair & Manual Focus Lens Repair: Normal/Standard, Telephoto, Wideangle, Macro, Fisheye. Nikon Offering Free Repair Services for the D600, In or Out of Warranty Canon May Be Making Customers Pay for Its Own Design Flaws How to focus a self portrait at f/1.2 Canon puts out service notice for the 24-105mm f/4L IS II USM lens after autofocus issues detected The 50 mm prime lens, contains internal focusing motor and circuit that makes it possible. In this video I show what could be wrong with your autofocus in your Canon 18-55MM DSLR Lens. Most of these cables have an extruded part behind the contacts, you can use a screwdriver tip to push each one in one side at a time, or use tweezers to push both sides in at the same time. I would call Canon USA and see what they quote you. This is what you call beyond repair?!). I hope this guide will help you fix your lens one day or even show you how to replace critical components. Just be sure to get the IS version. You'll have to compare the cost of repairing the one you have, with these prices. When you insert it, it needs to align with the hole in the lens unit as shown above. I've been having some issues with autofocus on my Canon 500mm f/4 lens (Mark I) and Canon's service tech has diagnosed it as a problem that will require replacement of the autofocus motor. Does a 128 GB SD card works on a Canon 70D Camera while recording videos. Having it repaired most likely will be more expensive than such an used one, and also take longer than two weeks. Repair will probably cost more - depends how badly it is damaged. (screw ribbon cables, seriously! I genuinely only used this lens a maximum of 100 times and its dodgy. The USM autofocus unit is exposed. The weather sealing is rather piss-poor, they use gaskets… but if I didn’t ask for the lens, this would have been a perfectly salvageable lens gone to recycling and I would have paid full price for nothing. After a short while, the lens stopped autofocusing and I began getting errors about connecting to the camera. How do you think about the answers? In manual focus mode the focus wheel is locked, and in autofocus mode the focus wheel spins freely but does not change the focus at all. Canon 17-55 f/2.8 IS EF-S Front Dust. $253CAD to repair the lens mount on my daughters SD450 (dropped by a friend at her High School prom). I wrote this step-by-step visual guide on how to fix this lens for any kind of water/focusing damage, or just as a general repair guide for this lens. As for Tamron repair, I had to send my Tamron 70-200mm f/2.8 back to Tamron for a firmware upgraded to address compatibility issues with the new Canon 5D Mark IV. First, wash your hands. With stepping-motor technology for quiet, accurate focus operation, and a fast f2.8 aperture, the Canon 40mm lens is perfect for capturing sharp photos that stand out whilst providing a professional and natural-looking background blur. 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